Besides writing for the blog (and doing other things ‘community educational’ that TJ and I head-up), I am also handling a portion of the eLearning components that make up RMX Direct.

In other words, I’m doing the ‘home videos’ on how to use it.

Now, I don’t foresee any of these getting posted up to Google Video or YOUTube anytime in the near future–the content just isn’t edgy enough (for that, just keep reading the blog…)
Wait though! These are crucial for anybody who’s coming in to use RMX Direct for the first time–or the second time or…it’s about education.

I am infusing it with our best practices–and good habits–to help you more effectively use RMX Direct.

I am honored to be distilling all of our team’s collective knowledge into a kinetic, multi-media document that, ideally, will get everyone who uses RMX Direct off to a great start.

—–

Now, since we’re in Beta, this job of creating a demo is a little more challenging than you’d expect. It’s kind of like typing-up a midterm essay on a laptop.

…a laptop that is resting on the roof of a moving car.

I blame this man:

This is…Brad.

He’s the Project Manager here for RMX Direct. He’s my office mate (at least for the next 4 weeks). We both spent years in Japan, so we banter back and forth in KYUUSHUU-style Japanese all day long–composing HAIKU and other poetry on the fly as it regards the GENJI MONOGATARI by Ms. Murasaki Shikibu…

…or referencing AKI, MOMIJI, and Autumn in Japan–(#16 is quite nice).

—–

Here’s a timely example:

AKI NI NARU TO,

SORA GA TAKAKU NARU.

KAMOSHIRAN’…

(When Autumn arrives, the sky becomes tall. Maybe–sort of–kind of.)
—–

Then, sometimes, Brad just speaks in English…

I overhear him and the developers talking about user feedback…he says something like:

‘…they’re asking for that change, so we owe it to them! [Expletive deleted] they are our USERS! OKYAKUSAMA WA KAMISAMA DESU!!!!’.

(Oh, that last line means, ‘The customer is God.’)

Let’s review:

is God.

The User
is God.

Wow…what a refreshing idea!

Then, I hear those dreaded words from across the room: ‘layout changes’.
Finally, with an impish grin, he walks over to my desk and says to me:

‘TAIHEN MOUSHIWAKE GOZAEMASEN…’

That means:

“I’m terribly sorry. I can’t do anything about it–the layout changed. Redo the demo…dude.”

…did I tell you he is also an expert in JUDO?

—–

So, that’s my long-winded alibi. These demo’s will be getting out to you soon. They are great. And they should help you a ton if you’re new to the app. And they’re not out yet because of Brad and his almost maniacal dedication to the user…and, of course, to the ad management application you know as RMX Direct.

Thanks, Brad. (Yeah, DOMOU DOMOU…NANCHARYOU OMAE WA…$%^&!!!)

(Watch for them demos–they’ll be posted in the support sections in the coming weeks. Also, when you get a first-time ‘welcome’ email from us, there will be links there to them as well. Please use them–they should help. And, of course, you’re always welcome to give us feedback.)

IJYOUUUUUUU, DESU.

This entry was posted on Friday, August 18th, 2006 at 7:39 am and is filed under Direct Media Exchange. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.