What exactly constitutes excessive cleavage? What is the difference between a woman reclining to relax and a woman in a supine, sexually suggestive position? I bet few people have ever discussed that at any business meeting, but here at Right Media these issues have been a hot topic (no pun intended). As we build Media Guard – Creative Review and create processes and guidelines, these interesting questions require us to consider community standards, the opinions of our clients and partners, and our own experience.
It’s never easy to define what others will see as obscene or objectionable. Not only does it vary country by country, but it also varies state by state. Often as our work progresses I am reminded of the frustrated Supreme Court Justice Potter Stewart’s 1964 definition of obscene material, “I know it when I see it.� Unfortunately we cannot be as free-wheeling as Stewart suggests – we need a fair and clearly defined process. Additionally, we are not going to make the final decision about what is an annoying creative or what is acceptable to a publisher. Instead we are going to categorize creatives in as detailed a manner as possible, and then allow the publishers to select what types of creatives they want to allow on the website. Of course, the reality is that no matter how hard we try to make a formal set of classifications, we are always going to be subject to human judgment – what exactly is excessive cleavage? That’s where we, the Media Guard team of auditors, come in. Our job is to properly and uniformly classify the creatives, building a set of examples and “definitions� to make sure others can understand what is meant by each category and we take the responsibility very seriously.
Of course we don’t spend all day discussing the difference between an animated bikini and a real one. We also consider how granular our classifications should be, so that the categories will be useful to publishers as a method to accept or ban creatives. For example should we classify creatives with looping audio separately from creatives with a short noise? (yes.) Or should we have a category for creatives whose content is different from their landing page and does it matter what the content of the landing page is in those instances? (yes and yes.)
In determining these categories we bring not only our practical business knowledge to the table, we also bring our extensive experience as internet users. We too have tried to close a creative while surfing only to have it spawn a dozen pop-ups that also need to be closed. We don’t like it any more than the average internet user and know that publishers might want to exclude ads like that from appearing on their sites. That’s why we have a category for it in our audit list, and classify a creative as such if we discover that it uses such tactics.
As our Media Guard project progresses and we talk to our partners and colleagues we realize what an awesome responsibility we are undertaking. Mike Walrath called our team the “guardians of the free world�. I think he was only half-kidding.